Pillars of Excellence LLC, Early Learning, Professional Development, Train the Trainer. Founders Debbie Hasbrook and Rachel Elliott
Our shopping cart uses technology that ensures your personal payment information is kept confidential and secure. Any personal information that you do give us processed over a secure server connection and our secure servers. SSL is the industry standard and the best software available for secure eCommerce transactions.
Online privacy and security is very important to us. We collect only the information required to use our services such as name, email address, phone number and registration number. Unless you designate otherwise, your information will be only known to you and Pillars of Excellence LLC. We will always ask you before providing this information to any other person. Your information can deleted from our site and servers upon your request at any time.
Information gathered online is identified as anonymous or personal. Many visitors visit our website daily, but this information is anonymous and is not collected or tracked by us. Though we are able to view a contact id number associated with you IP address in our system, the browser you are using, and the country associated with your account.
Personal information is identifiable and helps us to provide services to you. Only Pillars of Excellence LLC has access to this information for the purpose of providing services.
1. Scope of this policy
We are committed to protecting the privacy of our users and
visitors and subscribers of the websites of Pillars of Excellence;
contacting us through the contact or other forms available on the websites;
subscribers to our
users signing in to
use our services;
users signing in to download Free eBooks and other materials;
users signing in to attend and/or watch webinars or distance learning courses;
define, and use information that could identify you, such as your name, email
address, address, other contact details, online identifiers or other
information that you provide to us when using our websites or when relying on
This policy includes a description of your data protection
rights, including a right to object to some of the processing activities we
2. Contacting us
If you have general questions about your account or how to contact Customer Service for assistance, please send us an email at firstname.lastname@example.org, use any of the contact form, the chat option, or phone call.
Please note that if you contact us to assist you, for your
safety and ours we may need to authenticate your identity before fulfilling
3. Collection of Information
The purpose of the Website is to create an online community of professionals involved in the Early Learning Community who would like to publish and/or assess content.
As part of our effort to create this online community, we
receive and store information about you such as:
a) Personal Information
Content published on Pillars of Excellence is accessible by all visitors. However, certain Pillars of Excellence features and services may require registration. Users may register (“sign-up”) on-site (for example, at https://pillarsofexcellence.org. Upon signing-up, an account is created for the user (“Account”). All active user accounts have the capability complete courses, webinars and other services.
Users are required to provide part or all of the following information below, depending on the features or services they wish to access.
First and last name
Telephone or cell number
Registration number if course completion requires us to verify passing the course.
User profiles are not public by default. It’s your choice whether to include sensitive information on your profile. You should not add personal data to your profile that you would not want to be publicly available. Community chat will allow others to see your profile name and identifying information. Such as other online social media sites.
If you send us personal correspondence, such as emails or
letters, or if other users or third parties send us correspondence about your
activities or postings on our Website, we may store such information on our
To protect you against fraud, unauthorized transactions (such as money laundering), claims and other liabilities, we collect an identification number and order details which enable us to match each user to the payments he makes. We do not collect credit card information.
We allow our third party payment vendor to collect
information for the purpose of collecting fees from users on the Website. We do
not have access to the payment information that you provide to our third party
third party payment vendor. For more information regarding what payment
information our third party payment vendor collects and how it uses this
4. Use of Information
We use your information to provide, analyse, administer,
enhance and personalize our services and marketing efforts, to process your
registration, your orders and your payments and to communicate with you on
these and other topics. For example, we use information to :
1. We use your Information in order to resolve disputes; troubleshoot problems; help promote safe matching; inform you about offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our TOS; and as otherwise described to you at the time of collection.
2. We use your e-mail to send you system e-mails about the functionality of our Website that you cannot opt out from and you will have to receive if you want to use our Website. If you want to stop receiving our system e-mails, you will have to de-activate your Account by contacting email@example.com.
3. We use your e-mail associated with your Account in order
to send you newsletters and promotions in conjunction with your use of our
Services. If you do not wish to receive newsletters you may unsubscribe by clicking
the unsubscription link in the newsletter e-mail. We may also send you
newsletters which include third party’s offers. If you do not wish to receive
these third party offers, you may unsubscribe by clicking the unsubscription
link in the newsletter e-mail.
7. We do not share your full name, e-mail, phone number and job title with third parties for their marketing purposes as a matter of course.
We do not transfer, sell or rent your Information to third parties for their marketing purposes. We request only the information that we need to operate our Services and improve our Website’s user experience. We do not use your Information to create any advertising creative.
Use of Business Information by other third parties
Our legal basis for collecting and using the personal
information concerned and the specific context in which we collect and use it.
We will normally collect personal information from you where we need the
personal information to perform a contract with you (for example to provide our
services to you), where the processing is in our legitimate interests and not
overridden by your data protection interests or fundamental rights an freedoms
(for example our direct marketing activities in accordance with your
preferences), or where we have your consent to do so (for example, for you to
participate in specific surveys and focus groups).
In some cases, we may also have a legal obligation to
collect personal information from you or may otherwise need the personal
information to protect your vital interests or those of another person (for
example to prevent payment fraud or confirm your identity).
For questions about our use of your personal information (including legal basis and transfer mechanisms we rely on) please contact our Data Protection Office/Privacy Office by mail at : firstname.lastname@example.org.
5. Protection of Information
We use reasonable administrative, logical, physical and
managerial measures to safeguard your personal information against loss, theft
and unauthorised access, use and modification. These measures are designed to
provide a level of security appropriate to the risks of processing your
personal information. Indicatively :
1. All our employees, independent contractors and agents
have executed non-disclosure agreements, which provide explicit confidentiality
protections. Any employee, independent contractor or agent who violates such
privacy and/or security policies is subject to possible termination and civil
and/or criminal prosecution.
3. We use robust security measures to protect data from
unauthorized access, maintain data accuracy, and help ensure the appropriate
use of data. When the Services are accessed using the internet, Secure Socket
Layer (SSL) technology protects your Information, using both server
authentication and data encryption. These technologies help ensure that your
Information is safe, secure, and only available to you and to whom you have
4. We do not tolerate Spam. To report Pillars of Excellence-related spam, please contact us at email@example.com. You may not use our communication tools to send spam or otherwise send content that would violate our TOS. We may check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content of the Website, but we will not permanently store messages sent through these tools.
5. eLearning Industry does its utmost to secure
communications and data storage in order to protect confidentiality of your
Information against loss and interception by third parties. However, it is
important to know that there is no zero-risk against loss or interception by
others of your Information. You are responsible for maintaining the security
and confidentiality of your Account’s username and password.
6. Storage of Information
We save your Information in our database in order to improve our Website’s and user experience and in accordance with our TOS. If you wish that your Information be permanently deleted from our database when you stop using our Services, please notify us at firstname.lastname@example.org
7. Information and Rights
Once you have provided your Personal Data, you have several rights, which you can in principle exercise free of charge, subject to statutory exceptions. These rights may be limited, for example if fulfilling your request would reveal Personal Data about another person, or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping. To exercise any of your rights, you can file a request here at email@example.com.
Should you have unresolved concerns, you have the right to
lodge a complaint with a Supervisory Authority where you live or where you
believe a breach may have occurred. We encourage you to come to us in the first
instance but, to the extent that this right applies to you, you are entitled to
complain directly to the relevant Supervisory Authority.
1. Right to withdraw consent
Wherever we rely on your consent, you will be able to withdraw that consent at any time you choose and at your own initiative by logging into your account on our website (if you have one) or by contacting us at firstname.lastname@example.org. The withdrawal of your consent will not affect the lawfulness of the collection and processing of your data based on your consent up until the moment where you withdraw your consent.
2. Right to access and rectify your data
3. Right to erasure
4. Right to restriction of processing
Under certain circumstances, you may ask us to restrict the processing of your Personal Data. This is for example the case when you contest the accuracy of your Personal Data. In such event, we will restrict the processing until we can verify the accuracy of your data. Should you wish to have your Personal Data restricted, please file a request here email@example.com.
5. Right to object to processing
Under certain circumstances you may object to the processing
of your Personal Data, including where your Personal Data is processed for
direct marketing purposes. If you no longer want to receive certain
communications from us via email, simply click the unsubscription link in any
of our emails.
6. Right to data portability
Where you have provided your data directly to us and where
the processing is carried out by automated means and based on your consent or
the performance of a contract between you and us, you have the right to receive
the Personal Data processed about you in a structured, commonly used and
machine-readable format, and request portability of your Personal Data.
8. Other websites
We do not knowingly collect or solicit Personal Data from
anyone under the age of 16.
In the event we learn that we have collected Personal Data from a child under the age of 16 without verification of parental consent, steps will be taken promptly to remove that information. If you believe that we have or may have information from or about a child under 16 years of age, please contact us at firstname.lastname@example.org.
We reserve the right to modify and update this Privacy
Policy from time to time. We will bring these changes to your attention should
they be indicative of a fundamental change to the processing or be relevant to
the nature of the processing or be relevant to you and impact your data
11. Data Retention
We retain your Personal Data for as long as is required to
communicated to you or for as long as is permitted by applicable law.
12. Applicable Law